Otonohaco Inc. (hereinafter referred to as "our company") recognizes the importance of personal information in carrying out our concerts, live shows, events, product sales, and various other businesses. When handling personal information, we will comply with laws, regulations, national guidelines, and other standards regarding personal information protection, and will establish the following policy to promote the protection of personal information.
● Management of personal information
We will take appropriate safety measures in technical and organizational terms to store and manage personal information against the risk of illegal access to personal information or loss, destruction, falsification, leakage, etc. of personal information.
● Purpose of use of personal information
Personal information held by our company will be handled within the scope of the purposes of use set out below.
We ask those who wish to use our services to provide us with their name, address, contact information and other personal information necessary for the application, but this use will be limited to the scope set out below and will not be used for any other purposes.
■ To verify your identity, confirm the details of your contract, bill you for your usage fees, notify you of changes to your usage fees and the terms of your services, notify you of the suspension, discontinuation, or termination of your contract for services you use, and other matters related to the provision of our services.
■ To provide you with information about our services and conduct questionnaire surveys via various media such as telephone, email, and mail.
■ To improve our services or develop new services.
● Regarding safety management measures for personal information
Our company takes human, physical and technical safety measures to prevent and correct risks such as unauthorized access to, destruction, falsification, loss and leakage of personal information.
● Regarding the provision and entrustment of personal information to third parties
We will never disclose or provide personal information to a third party without the consent of the individual.
However, this does not apply when, in order to achieve the intended purpose of use, we entrust the information to a business partner with whom we have concluded a confidentiality agreement (provided that such a party fully meets the same standards for protecting personal information as our company), when it is necessary for the protection of human life, body or property and it is difficult to obtain the individual's consent, or when disclosure or provision is required by other laws and regulations.
● Regarding disclosure, correction, addition, deletion, and refusal of personal information
If we receive a request for disclosure, correction, addition, deletion, etc., we will respond promptly in accordance with our procedural regulations.
When carrying out procedures such as disclosure, we will confirm that you are the person in question or a representative.
● Regarding complaints and inquiries regarding personal information
We will promptly deal with complaints and inquiries regarding personal information.
Please contact us at info@otonohako.co.jp.
OTONOHAKO CO.,LTD.
3-2 Honmachi, Kamo City, Niigata Prefecture, Japan 959-1372